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Where we are

Hover over your county to see what services are likely to be available in your area, checking against our Key.

The type and level of services depends on the funding available, i.e. whether we are in receipt of grant income or have been commissioned to deliver services or if we have active voluntary fundraisers.

If you’d like to know more, please phone 0345 60 999 60, email or send us a message via our chat facility on our homepage.


Level 1

Advice and guidance via phone or online (Messenger chat); toys, books and leisure activities from our Toybank ; family Theme Park Days Out, Dear Santa Christmas Gifts.

Level 2

Trauma-Informed emotional support via phone or online; advice and guidance via phone or online, choose toys, books and educational activities from our Toybank; family Theme Park Days , Dear Santa Christmas gifts.

Level 3

In these areas we are commissioned to provide emotional support and trauma-focused counselling* delivered by our staff team and associate counsellors who have trained with Embrace. These areas benefit from the full range of services as described above along with dedicated advocates for children who have suffered domestic abuse and/or sexual assault. These areas also benefit from parental support services and legal advice through our partner Slater + Gordon.

*Referrals for our commissioned services are through agreed pathways for our safeguarding partners